Azure - can't create a new web app on an existing service plan

Question

Hello,

I have a "Basic" App Service plan on Azure.

Issue: I cannot create a new web app on an existing App Service Plan.

It only gives the option of creating a new app services plan (but I don't want another app service plan). No errors. No explanations. Just options for "new" app service plans.

It used to be a case of create new web app -> select service plan -> choose existing -> select from existing app service plan -> create a web app. Done.

I am trying to create a new web app - there is now a new interface to achieve this - however, when I select a resource group, same region as App Service Plan, there is only the option to "create new app service plan" - but I already have one - it's not appearing in the list.

Things I have tried:

• Looking at resources - memory usage is approx 60-70% - so it doesn't appear to be that. I even removed a website that was stopped just in case.
• Logging out and back in
• Logging in as original administrator on another PC (not delegated admin as I am).
• Removing an existing web app
• Go through each resource to find a combination that will unveil my app service.

I have both web apps and functions (.net core C#) - can it be something to do with having functions and windows web apps .net core c# working on the same web service?

What am I missing? I feel it is something obvious.

Thanks.

Answer 1

I had the same problem. I had App Service Plan located in West Europe.

Then, I wanted to add an App also to the West Europe, however the resource group that I selected for this app was located in North Europe. When I changed resource group that was located in West Europe problem was solved.