Here Batch Geocode API - Batch stuck on Submitted status

Question

I have submitted a job to Here.com to Geocode 5 Addresses. I submitted using Postman using a POST request. I submitted it on Wednesday and now it is Friday and the status when I check still says "Submitted".

Here is the api request I used:

https://batch.geocoder.api.here.com/6.2/jobs?app_id=ID&app_code=CODE&[email protected]&outdelim=|&outcols=displayLatitude,displayLongitude,locationLabel,houseNumber,street,district,city,postalCode,county,state,country&indelim=|

Data:

recId|searchText|country
1|1 BRAID WAY TAYLOR MILL KY 41011|USA
2|1 GEORGETOWN FORT MITCHELL KY 41017|USA
3|1 SPERTI DR  KY|USA
4|10 E. 29TH ST. TAYLOR MILL KY 41015|USA
5|1000 W 33RD ST LATONIA KY 41015|USA

Response I got back:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<ns2:SearchBatch xmlns:ns2="http://www.navteq.com/lbsp/Search-Batch/1">
    <Response>
        <MetaInfo>
            <RequestId>bEmNvFu9M7AVaISeEYvrT4cYMlj29Y8K</RequestId>
        </MetaInfo>
        <Status>submitted</Status>
        <TotalCount>0</TotalCount>
        <ValidCount>0</ValidCount>
        <InvalidCount>0</InvalidCount>
        <ProcessedCount>0</ProcessedCount>
        <PendingCount>0</PendingCount>
        <SuccessCount>0</SuccessCount>
        <ErrorCount>0</ErrorCount>
    </Response>
</ns2:SearchBatch>

---

Here is the GET request I submit through POSTMAN to check on the status:

https://batch.geocoder.api.here.com/6.2/jobs/bEmNvFu9M7AVaISeEYvrT4cYMlj29Y8K?app_id=ID&app_code=CODE&action=status

and here is the response I've been getting for 2.5 days now. How long should this take? I'm new to Here and just don't know what my expectations should be.

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<ns2:SearchBatch xmlns:ns2="http://www.navteq.com/lbsp/Search-Batch/1">
    <Response>
        <MetaInfo>
            <RequestId>bEmNvFu9M7AVaISeEYvrT4cYMlj29Y8K</RequestId>
        </MetaInfo>
        <Status>submitted</Status>
        <TotalCount>0</TotalCount>
        <ValidCount>0</ValidCount>
        <InvalidCount>0</InvalidCount>
        <ProcessedCount>0</ProcessedCount>
        <PendingCount>0</PendingCount>
        <SuccessCount>0</SuccessCount>
        <ErrorCount>0</ErrorCount>
    </Response>
</ns2:SearchBatch>

Any help or guidance would be greatly appreciated.

Answer 1

Unfortunately you did not start the job by adding "&action=run" to the POST request. Please check with the documentation at https://developer.here.com/documentation/batch-geocoder/topics/submit-batch-request.html

You can start the job separately by sending a PUT request with that action. The job will then change into status "ACCEPTED". Only then it will be queued for execution:

https://batch.geocoder.api.here.com/6.2/jobs/bEmNvFu9M7AVaISeEYvrT4cYMlj29Y8K?app_id=ID&app_code=CODE&action=run