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sap-commerce-cloud

What is the difference between hybris order management and fulfilment extensions? which one should be used when?

I am working on customization of some order flows in Hybris and want to know what is exact difference between order management and fulfillment modules in Hybris. Also, when should we use which one of the above? Thanks.

Solution

  • Order management is part of a module you have to pay for (OMS). It contains a lot of workflows and frontends to handle orders after they have been created.

    The fulfillment extension is part of the accelerator module and just adds the most basic processes to handle an order. When you need more than that, you will have to implement yourself.

    I would suggest you make yourself familiar with the OMS module. If that fits your needs and your company wants to pay for it, you can use it.