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botframeworkazure-language-understanding

Does microsoft bot or luis provide an interface for tracking failed interaction and let us map them to the correct intent?

I have setup a microsoft bot with LUIS and I am wondering if Microsoft provides an interface for tracking all interaction either failed or detected and allow us to map them to correct intent like Dialogflow and Microsoft Bot Framework.

Solution

  • I think you should look on the documentation. The main regarding your question is the new Dashboard feature announced at Microsoft Build 2019.

    Basically it provides graphs like this one:

    Predictions

    Or this one, by intent:

    By intent

    Those graphs allow direct access to the intents / utterances which have problems.

    See documentation: https://learn.microsoft.com/en-us/azure/cognitive-services/luis/luis-how-to-use-dashboard

    Note: it was also possible before the arrival of this dashboard feature