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Tax Verification Pending. Apple Search Ads

I created campaigns in Apple Search Ads. I created some Ad Groups in every campaign.

Campaign has status Tax Verification Pending. Campaign in this status is already 3 days.

How to start Campaigns?

Card for payment was connected to this account.

taxVerificationPending

Solution

  • Change Account settings to another country and change payment card.

    Wrong country was Russia, and Russian payment card.

    I changed Adress in "Account Settings->Overview->Business Details" to Ukraine.

    I changed payment card in "Account Settings->Billing->Active Payment Method" to Ukrainian MasterCard.

    Campaign was started.

    Reason of blocking:

    Thank you for your Apple Search Ads inquiry.

    Due to changes to the VAT law in Russia, Apple Search Ads is not currently able to support any customer whose business is based in that country. Beginning December 12, 2018, Search Ads app promotions running in any country or region was paused for businesses based in Russia. We are working toward a resolution and will be in contact if this policy changes.

    Best Regards, The Apple Search Ads Team