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phpgmail-imap

Intermittent PHP warning: "imap_open(): Couldn't open stream"


I have a cron job that pulls emails from a gmail account once every 5 minutes. I am using the ddboer/imap library to authentication and every so often (approx once every 2 - 3 days) it has an issue connecting.

My code is fairly basic and looks something like this:

$server = new Server('imap.gmail.com');

try {
    $connection = $server->authenticate($username, $password);
} catch (Exception $e) {
    echo $e->getMessage();
}

The output when it fails is:

[E_WARNING] Authentication failed for user "user@example.com": imap_open(): Couldn't open stream {imap.gmail.com:993/imap/ssl/validate-cert}
imap_alerts (0):
imap_errors (1):
- Can not authenticate to IMAP server: [CLOSED] IMAP connection broken (authenticate)

It has been very difficult to troubleshoot since the issue is intermittent. The following common issues have already been addressed:

  • Less Secure Apps have been enabled/allowed
  • Display Unlock Captcha has been completed
  • Credentials, port and endpoint are all correct
  • My server's network is not experiencing connectivity issues during times when it fails to connect

The important thing to note here is that the script succeeds +99% of the time and only fails occasionally, but it happens regularly enough that it prompted this question.


Solution

  • Given that:

    • your code almost always works
    • you're connecting to a server that you have no control over
    • this server may be thousands of kilometres away, with dozens of networks between you

    I'd just accept that sometimes $#i† happens, and make sure you're prepared for it:

    $server = new Server('imap.gmail.com');
    
    $retries = -1;
    while (true) {
        try {
            $connection = $server->authenticate($username, $password);
            break;
        } catch (Exception $e) {
            if ($retries++ > 2) {
                echo $e->getMessage();
                break;
            }
            sleep(pow(2, $retries));
        }
    }
    

    So in case of an error, this would retry after 1 second, then retry after 2 seconds, then retry after 4 seconds, before giving up. Tweak these thresholds as needed.