dynamics-crmdynamics-365adxstudio-portalsdynamics-crm-portals
Dynamics 365 CRM Portals. Rich-text editor missing
I work with Dynamics 365 Portals. The rich-text editor is missing, how do I get it back?
I (my user) have all four webroles, including administrator. I am logged in. I have tried to clearing all cashes and reboot the portal itself. My coleagues are also unable to see it. Nothing works.
Any help is appreciated.
Thank you.
Solution
Few things to check.
There should only be a single Authenticated web role and a single Anonymous web role. You don't need to assign these web roles to your user, they are applied automatically by context.
Check you have a web page access control rule setup to grant change, that is linked to your Administrator web role.
Make sure you clear the server side cache.
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