I am setting up a query where I need to rank multiple columns. I was able to sort the first column in descending order and inserted an index column. However, I am not able to rank the other columns.
I have included an example below: Table to show agent performance
Agent | surveys | rank | outcalls |total calls |outcalls/total calls |rank
Dallas | 80% | 1 | 50 | 80 | 62.5% | ?
May | 75% | 2 | 90 | 100 | 90.0% | ?
Summer | 60% | 3 | 60 | 75 | 80.0% | ?
So basically from the example above, I was able to add an index column that ranked the surveys. How can I rank the outcalls/total calls column while still maintaining the rank in the other columns?
In this case, a simple approach would be to sort on outcalls/total calls
, add another index column, and then sort the first rank
column if you want to revert back to your starting order.