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Inbound calls from Russian phone numbers to Russian Toll-Free phone number


My project has an IVR system which I'd like to build with Twilio. The project is targeted to Russia, so I expect inbound calls to the IVR from Russian phone numbers. An IVR's phone number should be toll-free.

The Twilio Console's "Buy a Number" section doesn't offer Russia in the list of countries. Also, I talked to a Twilio representative by phone and he said currently I can't get a Russian Toll Free number from Twilio (for inbound calls).

My question is:
If I buy a Russian toll-free number from one of Russian providers, will I be able to bind it somehow to Twilio for incoming calls, so that Russian phone numbers can call it and use the Twilio IVR?


Solution

  • Twilio developer evangelist here.

    You can do this as Twilio provides SIP interfaces too. I am no expert in SIP though, so the best thing I can do is direct you to this walkthrough that shows you all the steps you need to go through to connect an external number to Twilio: