dynamics-crmmicrosoft-dynamics
Dynamics crm opportunity "actualvalue"
Since July 2018, the field actualvalue of all opportunities is =0 in our CRM organization. Maybe it is due to the V9 upgrade? Totalamount has still values on the other hand. Could somebody please tell me when actualvalue is given a value? Our opportunities are not associated with products. Thank you.
Solution
The Actual Revenue(actualvalue) is updated on opportunity when opportunity status is changed to WON.
Please the image for reference. Hope it helps.
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