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soapservicenow

What are Servicenow SOAP API getkeys wildcards?

I'd like to use a SOAP request to get a list of items in servicenow table, that have description starting with "TEST".

I am able to send a simple getKeys request. For example the below one is successfully returning to me the sys_id of a single ticket:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:hr="http://www.service-now.com/hr_case">
   <soapenv:Header/>
   <soapenv:Body>
      <hr:getKeys>
         <short_description>TEST Soap 1</short_description>
      </hr:getKeys>
   </soapenv:Body>
</soapenv:Envelope>

How should I modify the above request, so that it returns keys of all items with description starting with "TEST"?

Solution

  • I've used instead a REST webservice with the URI:

    https://???.service-now.com/api/now/table/hr_case?sysparm_query=short_descriptionSTARTSWITHTEST

    before then I tried a URI like that:

    https://???.service-now.com/api/now/table/hr_case?&short_description=TEST Soap 1