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amazon-web-servicesalexa-skills-kitvoice-recognitionalexa-voice-service

Alexa Launch Skill issue

Trying to launch a skill I successfully built from the Alexa Dashboard, I'm getting the following:

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This same invocation used to work and produced JSON Input just several hours ago. Nothing has been changed and the endpoint for which the skill is configured is accessible. I did try rebuilding the skill in the hopes it may fix the issue.

Alexa portal seems to refer to a similar issue w/o any pointers on what causes it and how to fix it.

Updates:

I tried renaming the invocation handle of the skill, saved, rebuilt and attempted to re-launch it. I activated the 'Device Log' checkbox. The error didn't change - it still complains. But the logs give a bit more of some (pretty useless) context. Here's what I'm seeing now:

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[17:58:33:018] - Event: Text.TextMessage:

    {
    "event": {
        "header": {
            "namespace": "Text",
            "name": "TextMessage",
            "messageId": "messageId",
            "dialogRequestId": "51a6476b-362b-4fbf-9125-7e5a36ea5649"
        },
        "payload": {
            "textMessage": "alexa open speech bank"
        }
    },
    "context": [
        {
            "header": {
                "namespace": "SpeechSynthesizer",
                "name": "SpeechState"
            },
            "payload": {
                "token": "",
                "offsetInMilliseconds": 0,
                "playerActivity": "PLAYING"
            }
        },
        {
            "header": {
                "namespace": "AudioPlayer",
                "name": "PlaybackState"
            },
            "payload": {
                "token": "",
                "offsetInMilliseconds": 0,
                "playerActivity": "IDLE"
            }
        },
        {
            "header": {
                "namespace": "Alerts",
                "name": "AlertsState"
            },
            "payload": {
                "activeAlerts": [],
                "allAlerts": []
            }
        },
        {
            "header": {
                "namespace": "AudioFocusManager",
                "name": "AudioFocusState"
            },
            "payload": {
                "alert": {
                    "component": null,
                    "idleTimeInMilliseconds": 0
                },
                "dialog": {
                    "component": "SpeechSynthesizer",
                    "idleTimeInMilliseconds": 1000
                },
                "content": {
                    "component": null,
                    "idleTimeInMilliseconds": 0
                }
            }
        }
    ]
}

[17:58:33:847] - Error:

{
    "header": {
        "namespace": "System",
        "name": "Exception",
        "messageId": "bc7d2cda-2e1e-43fa-a82b-a417d29dfddc"
    },
    "payload": {
        "code": "INTERNAL_SERVICE_EXCEPTION",
        "description": "Request could not be executed due to an internal service error."
    }
}

I am running the webhook endpoint in a debug mode to see whether the call reaches the handler there which doesn't seem to be the case. The break point does get hit when invoked locally from Postman though.

Another renaming attempt - removing spaces from the skill name:

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What could be the issue?

Where can I get a a bit more explanation of what is going on?

Thanks.

Solution

  • Turned out to be a webhook's endpoint misconfiguration issue - a secure Serveo proxy keeps rotating its server URL on a daily basis, it seems, so Alexa was confused by it. But the message they display can certainly be improved.