I got the following error when installing the Google Cloud SDK on my Windows 10 computer:
ERROR: gcloud failed to load: 'ascii' codec can't decode byte 0xe1 in position 13: ordinal not in range(128)
gcloud_main = _import_gcloud_main()
import googlecloudsdk.gcloud_main
from googlecloudsdk.calliope import cli
from googlecloudsdk.calliope import backend
from googlecloudsdk.calliope import parser_extensions
from googlecloudsdk.core.updater import update_manager
from googlecloudsdk.core.updater import installers
from googlecloudsdk.core.credentials import store
from googlecloudsdk.core.credentials import creds
from googlecloudsdk.core.credentials import devshell as c_devshell
from oauth2client import client
from oauth2client import crypt
from oauth2client import _openssl_crypt
from OpenSSL import crypto
from OpenSSL import crypto, SSL
from cryptography import x509
from cryptography.x509.base import (
from cryptography.x509.extensions import Extension, ExtensionType
from asn1crypto.keys import PublicKeyInfo
from ._elliptic_curve import (
from ._int import inverse_mod
from ._perf._big_num_ctypes import libcrypto
libcrypto_path = find_library('crypto')
fname = os.path.join(directory, name)
result_path = result_path + p_path
This usually indicates corruption in your gcloud installation or problems with your Python interpreter.
Please verify that the following is the path to a working Python 2.7 executable:
C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\python.exe
If it is not, please set the CLOUDSDK_PYTHON environment variable to point to a working Python 2.7 executable.
If you are still experiencing problems, please reinstall the Cloud SDK using the instructions here:
https://cloud.google.com/sdk/
Traceback (most recent call last):
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\\bin\bootstrapping\install.py", line 12, in <module>
import bootstrapping
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\bin\bootstrapping\bootstrapping.py", line 44, in <module>
from googlecloudsdk.core.credentials import store as c_store
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\lib\googlecloudsdk\core\credentials\store.py", line 35, in <module>
from googlecloudsdk.core.credentials import creds
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\lib\googlecloudsdk\core\credentials\creds.py", line 34, in <module>
from googlecloudsdk.core.credentials import devshell as c_devshell
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\lib\googlecloudsdk\core\credentials\devshell.py", line 30, in <module>
from oauth2client import client
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\lib\third_party\oauth2client\client.py", line 51, in <module>
from oauth2client import crypt
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\lib\third_party\oauth2client\crypt.py", line 45, in <module>
from oauth2client import _openssl_crypt
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\lib\third_party\oauth2client\_openssl_crypt.py", line 16, in <module>
from OpenSSL import crypto
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\lib\site-packages\OpenSSL\__init__.py", line 8, in <module>
from OpenSSL import crypto, SSL
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\lib\site-packages\OpenSSL\crypto.py", line 12, in <module>
from cryptography import x509
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\lib\site-packages\cryptography\x509\__init__.py", line 9, in <module>
from cryptography.x509.base import (
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\lib\site-packages\cryptography\x509\base.py", line 16, in <module>
from cryptography.x509.extensions import Extension, ExtensionType
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\lib\site-packages\cryptography\x509\extensions.py", line 13, in <module>
from asn1crypto.keys import PublicKeyInfo
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\lib\site-packages\asn1crypto\keys.py", line 22, in <module>
from ._elliptic_curve import (
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\lib\site-packages\asn1crypto\_elliptic_curve.py", line 51, in <module>
from ._int import inverse_mod
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\lib\site-packages\asn1crypto\_int.py", line 56, in <module>
from ._perf._big_num_ctypes import libcrypto
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\lib\site-packages\asn1crypto\_perf\_big_num_ctypes.py", line 31, in <module>
libcrypto_path = find_library('crypto')
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\lib\ctypes\util.py", line 53, in find_library
fname = os.path.join(directory, name)
File "C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\lib\ntpath.py", line 85, in join
result_path = result_path + p_path
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe1 in position 13: ordinal not in range(128)
Failed to install.
I have tried redownloading the installer, I run it with admin rights and I have choosen an install folder without any non-ascii characters or spaces.
I also verified that the installer set up the python successfully, more specifically I have Python version 2.7.13 at C:\AndroidSdk\CloudSdk\google-cloud-sdk\platform\bundledpython\python.exe
I also have tried to set the CLOUDSDK_PYTHON variable without success.
Note: I saw this question, but I have a different version (213.0.0) of the cloud-sdk and I didn't find the mentioned part in my code, so I don't think this is a duplicate question.
EDIT 1:
My ntpath.py line 63-90:
def join(path, *paths):
"""Join two or more pathname components, inserting "\\" as needed."""
result_drive, result_path = splitdrive(path)
for p in paths:
p_drive, p_path = splitdrive(p)
if p_path and p_path[0] in '\\/':
# Second path is absolute
if p_drive or not result_drive:
result_drive = p_drive
result_path = p_path
continue
elif p_drive and p_drive != result_drive:
if p_drive.lower() != result_drive.lower():
# Different drives => ignore the first path entirely
result_drive = p_drive
result_path = p_path
continue
# Same drive in different case
result_drive = p_drive
# Second path is relative to the first
if result_path and result_path[-1] not in '\\/':
result_path = result_path + '\\'
result_path = result_path + p_path #85
## add separator between UNC and non-absolute path
if (result_path and result_path[0] not in '\\/' and
result_drive and result_drive[-1:] != ':'):
return result_drive + sep + result_path
return result_drive + result_path
EDIT 2:
Thank you for your suggestions I have checked these SO questions and answers also, but I could not find a solution:
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe2 in position 13: ordinal not in range(128)
Bitbucket Pipelines: gcloud crashed (UnicodeDecodeError)
Note that I do not have any non-ascii characters in gcloud path, I have checked it with the following command: gci -recurse . | where {$_.Name -match "[^\u0000-\u007F]"}
Any other ideas how to fix?
Just a list of things to try:
install Python from https://www.python.org/downloads/release/python-2715/. Remember the location of the python binary. Set that as CLOUDSDK_PYTHON
Show the printout with the variable set.
Ensure that the variable is really set.
In C:\ (or C:\AndroidSdk, but optimally C:\): Run the gci command in https://superuser.com/questions/237533/find-files-with-non-ascii-characters-in-filenames-in-windows-xp, show the output. Or run the python program from that same question.
would be found by 4., but the 13th character seems to be the \. Try to re-create the directory, giving the AndroidSDK a shorter/longer name, see if it still is the 13th character