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dynamics-crmdynamics-crm-onlinedynamics-crm-365-v9

See how many times the users executed report - CRM online v9


In online version 9, is there a way to see how many times users executed specific report? It is possible on-premise by querying the ReportServer database.


Solution

  • Microsoft came up with Activity Logging which you can enable/use/search the audit data from O365 Admin center. This covers a broader capability from O365 umbrella services including CRM user activities, but definitely we can get more useful telemetry/audit data/insights compared to previous solutions.

    I see what you want as well.

    Report Viewed - Logging when a report is viewed. Critical customer content information might be displayed on the report.

    Reference