I need to access the eBay Merchant Integration Platform via SFTP. Using the web CSV upload is not an option, because I want to automate the process.
It works as I can upload products, update quantities, prices, and receive offers periodically. However, I fail to delete an inventory item (which is not the same as setting the quantity to 0, which works fine).
I tried to upload my delete-inventory.csv to the store/inventory folder on the SFTP server, but the error message in the response CSV looks as if eBay interprets the file as a 'normal' inventory.csv.
My question is: To which of the folders (e.g. store/availability, store/distribution, store/product) should I upload my delete-inventory.csv if not to the store/inventory folder?
Call me dumb but I'm unable to find it in the docs.
Here's my delete-inventory.csv:
SKU,Action,Channel ID,Format
test-sku,DeleteInventory,EBAY_US,FIXED_PRICE
And here's the eBay response CSV:
SKU, Group ID, Locale, ePID, Channel ID, Item ID, Status, Message Type, Message ID, Message
test-sku,,,,,,FAILED,ERROR,335101,Invalid request for SKU. Atleast one of shipToLocationAvailability or offers is required.
NB: The same happened when I removed the optional columns Channel ID and Format from my delete-inventory.csv or when I played around with optional/mandatory columns. It does not seem to be a syntactical problem.
Thanks for your help!
I asked the eBay support and they told me to use the store/deleteInventory folder. This folder had neither appeared in the directory tree of two SFTP clients on two computers nor in the web interface, but after I contacted them, it was suddenly there...