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Hide a field on changing of Ticket Status in Vtiger

Hi I want to Hide Some Fields like Ticket solution when Ticket Status is changed to open. How to do it ?

Solution

  • Adding to the above comments , you can also copy Edit.js inside layouts > v7 > modules > Helpdesk > resources from some other layout. There you can write your own code inside registerEventForPicklistDependencySetup function. Dont forget to remove other unwanted functions.