I am following this Hand-off sample: https://github.com/ankitbko/human-handoff-bot
I want to debug through the code and see how the Agent's "Connect" button works - to see how it adds Agents into the Pool (because I always get the message All our customer care representatives are busy at the moment. Please try after some time.).
I have the ngrok set-up as instructed:
using command ngrok.exe http --host-header=rewrite <port number>
I have the Agent UI working, I see from the UI that I am connected, but I never enter my code breakpoints. And when I tried updating the messages, I see that it always shows what I published, and not what I have locally. I assume I always get connected to the published bot instead of what I have running locally... how do I debug the local Agent code?
Have you changed the messaging endpoint for the bot registration?
This blog post might be helpful: https://blog.botframework.com/2017/10/19/debug-channel-locally-using-ngrok/