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oracle-apexoracle-apex-5

Oracle APEX - Pie Chart not showing well on Mozilla Firefox

I am using - Oracle APEX 4.2.6 - Mozilla Firefox ESR 52.3.0 (32 bits)

I've developed a Pie Chart that show some functional statistics. The issue is that the Pie chart did not show very well. In fact, it shows bad on the Developement environnement, but it shows well on the Qualification environnement:

Below a screenshot of the chart on the two environnement:

1- Developpement environnement

Developpement environnement

2 - Qualification environnement
Qualification environnement

What can be the problem with this issue?

NB: it's worked well on Chrome and IE browsers. But should work too on Firefox.

Thank you in advance.

Solution

  • The issue is that I have two different versions of AnyChart in both environnements and one of them is not compatible with the FireFox version 52.3.0.

    The charts with AnyChart version 6.2.0 do not show as expected in the developpement environnement. But they show well in the qualificcation env with an old AnyChart version 6.0.11

    I contacted the AnyChart support, this is their last reply:

    Great, now I see. Thank you for your report! In this case, we may suggest you using version 6.0.11 in both environments. Also, you can get AnyChart.js from the environment server where pie chart works properly and use this js in the other environment. We will investigate this issue related to 6.2.0 version. As AnyChart is a part of Apex, please, contact Oracle support and report this issue.

    To resolve the issue, I use the same AnyChart files of qualification env in the dev env: AnyChart.js and AnyChartHTML5.js files existed in the installation directory of APEX.