My level of experience with the product is basic at best, but I'm expected to be a developer; I have a basic understanding of many things.
Right now my job is to investigate canceling lines in Purchase Orders. We have a workflow set up to handle those, and I'm trying to duplicate the scenario in my dev instance. Whenever a user cancels a line, the workflow is supposed to engage, and I've found that a batch job is what triggers that workflow to work (maybe that's the case with all workflows, but I don't know that for sure).
I've set up my personal Dev AX Instance under System Configuration => System => Server Configuration to use my personal Dev AOS server that my client is also running under, but when I go to System Configuration => Batch Jobs => Batch Jobs, then find the Batch Job I've been looking for and set the status to Waiting, the Batch Job never runs.
On our Test instance, the jobs is configured exactly the same way, except they use the AOS Server allotted for it. I did a SQL script to change the batch job to use my personal Dev AOS Server, then did a restart of the Dynamics AX Servers.
There must be something I'm doing wrong for my personal dev instance. I've been reading some things from here about what may be going on and following down the list, but I'm pretty sure the problem is even stupider => https://www.daxrunbase.com/2017/07/02/troubleshooting-batch-jobs-in-ax/
First of all, do you have all 3 workflow jobs set up?
They can be set up from System administration > Setup > Workflow > Workflow infrastructure configuration.
Secondly, it is OK for the periodic batch jobs to have status Waiting. They will be in status Executing for a short time and then they will be Waiting for the next run. If the Scheduled start date/time value in this batch job is in the past, that could be a problem. Otherwise everything is OK.
Lastly, if you have already ticked the Is batch server check-box in System administration > Setup > System > Server configuration, please also make sure to move the workflow batch group in the Batch server groups section in the same form from Remaining groups to Selected groups.
The batch jobs should start at Scheduled start date/time - or a bit later, you'd need to wait a minute and refresh the grid.