Hybris cron job trigger doesn't work

Question

I am writing a trigger for cron job from backoffice or with impex according to examples. But cron job is not executed though the next activation time has elapsed. How can I activate triggers.

There is an issue in sap page but I couldn't log in.

https://apps.support.sap.com/sap/support/knowledge/preview/en/2556122

Answer 1

There is more than one site where you can get information. There is the documentation for hybris versions < 6 available at https://wiki.hybris.com/. Here is the part for creating a trigger for cronjobs:

https://wiki.hybris.com/display/release5/cronjob+-+Technical+Guide#cronjob-TechnicalGuide-CreatingaTriggerthroughtheBackoffice

For version 6 there is a newer documentation available at https://help.hybris.com/