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How to configure CMDB Health - cmdb_health_result for Audit Metric


How to apply configuration for CMDB Compliance Dashboard. From my personal instance, In CMDB Health - > CMDB Compliance Scorecard, its showing calculated score is 57% {audit is showing 397/916 (43%)} How its calculated.


Solution

  • These scores are based on KPIs that are in the OOTB system, see Enable and configure a CMDB Health Dashboard job for the specific jobs.

    These then feed in to the CMDB Health in this manner

    • Completeness: CIs are tested for required and recommended fields that are not populated.
    • Correctness: CIs are tested against pre-defined data integrity rules such as identification rules, orphan CI rules, and stale CI rules.
    • Compliance: The CMDB data is audited for adherence to pre-defined certificates.
    • Relationships: The health of CI relationships is tested for indicators such as orphan and duplicate relationships. And for compliance with suggested relationships, hosting and containment rules.

    Each of these are configurable within your instance using the Guided Setup

    To get to the specific spot:

    • Navigate to Guided Setup > ITOM Guided Setup and click Continue.
    • Under to Configuration (CMDB), click CMDB Health.
    • You can configure these there