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viber

I created a public account but all options are not available to me

Example: communicating with subscribers enter image description here

what to do?

checked on all versions Viber and on all types of mobile phones but compared to the result there is no result

Solution

  • 1 : 1 communication with subscribers is reserved for chatbots or some CRM solutions that would allow agent chat.

    You should read this part of documentation for a start.