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ms-wordoffice-jsoffice-addinsword-addins

Word javascript add-in auto open doesn't work


I have developed a word add-in and promoted to add-in store. I have implemented auto open task pane as described in add-in document(https://dev.office.com/docs/add-ins/design/automatically-open-a-task-pane-with-a-document) but my add-in pane is not loading when I open the document, I have to every time click the Icon that was placed when I installed(added) the add-in from store.

IS there any other factors controlling auto open functionality? Please help me.


Solution

  • The ID after webextension needs to match the ID that's in the manifest submitted to the Office Store. When using the snippet above this fails because the store id - wa104381318, does not match {AE9B1970... which you have above.

    Changing it to {B95BF4FD-FCD8-4064-BF56-7B6EA9938F9} should resolve the problem.