I am using Liferay DXP EE SP6 Tomcat bundle with Audience Targeting EE plugin.
I have been able to deploy, setup and configure Audience Targeting. I created user segments and a campaign after watching the demo below:
https://web.liferay.com/web/fady.hakim/blog/-/blogs/liferay-dxp-demo-videos
It works well out of the box. I used the Score = 2 to define the user segment.
Does anyone know how the score can be reset/cleared? Is this available out of the box or does it need customization?
Clearing my Chrome cache repeatedly did not reset the score for an anonymous user once the campaign content shows for a user after 2 clicks to a target page. The score does get reset somehow by itself after a few days.
Thanks a lot for the insight!
I got a reply from Eduardo on this.
https://web.liferay.com/community/forums/-/message_boards/message/99604379
Excerpt: If you're talking about the Score Points rule, then the scores assigned to a user for a user segment are stored in their own service (ScorePointService) table. Out-of-the-box, you cannot reset this information manually. You would have to remove the information from the table in the DB and clean the Liferay DB cache. However, you could easily create an extension for AT that - for instance - allows removing all the assigned scores for a given user, for a given user segment or for both.