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dynamics-crm

MSCRM Opportunity Entities Reassigning Ownership


I have an issue in MSCRM where opportunities are being reassigned to a different owner. It's always the same owner that it gets assigned to and I can not see any workflows or plugins that do the reassigning.

Looking at the audit I can see the user that is doing the reassign is our support user which a lot of workflow use as their owner.

Is anyone else experiencing this issue? What else can I look at where the issue might be happening?


Solution

  • Do you have any cascade behavior in opportunity relationship?

    May be the reassignment of owning account/contact/lead/any parent record can trigger this reassignment.