I have a website which has a contact form. The form is sent to a outlook.com email. And in this outlook.com account I have a redirection rule configured to redirect to salesforce. The funny thing is, sometimes the redirection works perfect but sometimes it does not work (I monitored in salesforce and I have no reception of email). But in those cases If the automatic redirections fails, I do a manual redirection, and the email is received. Does anyone experienced a similar situation between outlook.com redirections with salesforce? Is there something related to outlook.com or salesforce?
Finally we found an issue from Salesforce. It was unrelated to office365.