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docusignapienvelope

DocuSign envelopes is not available after some days


I had created numbers of envelopes through REST API C#. Now I tired to check the status of those envelopes and found that all envelopes which were created are not available. I was not able to get any information of those envelope through REST API. And mostly old envelopes were not available and some of them are completed/signed.

Is that possible envelopes get deleted/expired from account after some days and we cannot get any information of those envelopes even signed envelopes? [120 days are default expiration time as per reminder & expiration settings]

I am not giving any code of REST API here because I think I am fine with that. Is any different method of REST API to get information on expired envelope?

I have not checked this scenario on production account. I am just using https://demo.docusign.net/restapi/v2.

Thanks for your help in advanced.


Solution

  • The developer Sandbox will only retain data upto 30 days.

    Documentation here