How to fix "Failed to obtain lock" error in Endeca?

Endeca does not seems to be popular here, anyway

The problem:

Accidentally kill a running base line update process, and the lock is left-over somewhere.

I wish to find out where the left-over lock is, and to manually remove that.

Not so useful message returned by the base line update script:

INFO: Checking definition from AppConfig.xml against existing EAC provisioning.
INFO: Definition has not changed.
INFO: Starting baseline update script.
WARNING: Failed to obtain lock.

...ended

Alternatively, anyone can provide some links on endeca documentation (without login credential) will be helpful too.

Solution

RTFM

If the running Deployment Template script breaks halfway through its execution due to an unhandled exception, or is manually interrupted by a user pressing Ctrl-C while it is running, the lock remains set within the EAC.

On Windows: .\runcommand.bat LockManager releaseLock update_lock

On UNIX: ./runcommand.sh LockManager releaseLock update_lock

Both the above will work if the default lock name is unchanged (update_lock)