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facebooksquarespacefacebook-tabs

404 error when adding a Facebook Page Tab using a Squarespace URL

I'm getting a 404 error when trying to add a Facebook Page Tab using a URL from a Squarespace hosted (using a custom domain) site.

I've followed these instructions - https://developers.facebook.com/docs/pages/tabs - and everything went fine, except when I click on the Page Tab it shows a 404 error page instead of the URL entered.

I tried the URL with and without the trailing slash, but it made no difference.

I also tried an alternative URL from a non Squarespace hosted site and that worked fine.

Are there additional steps I need to take because I'm using Squarespace?

Solution

  • For future readers...

    Using Facebook Page Tabs isn't possible unless the URL is HTTPS and supports POST requests.

    In the case of Squarespace, they have their own method of implementing Facebook Page Tabs, which is documented here - https://support.squarespace.com/hc/en-us/articles/206543737-Adding-Squarespace-tabs-to-Facebook