Twilio Functions - posting to third party api?

Question

So, I am not very familiar with this so I am a little confused. I'm trying to use Twilio Functions to create a function that posts an incoming sms message to a third-party API. In general, how would I go about that?

This is what i have right now

exports.handler = function(context, event, callback) {
  var got = require('got');
  var data = event.Body;
  console.log("posting to helpscout: "+requestPayload);
  got.post('https://api.helpscout.net/v1/conversations.json', 
    {
      body: JSON.stringify(data), 
      'auth': {
        'user': process.env.API_KEY,
        'pass': 'x'
      },
      headers: {
        'Content-Type': 'application/json' 
      }, 
      json: true
    })
    .then(function(response) {
     console.log(response.body)
     callback(null, response.body);
    })
    .catch(function(error) {
      callback(error)
    })
}

Answer 1

Here is something to get you started (the code for the Twilio function). This will create a new conversation at Help Scout.

Note: The event parameter contains information about the specific invocation of the Twilio function (an incoming sms message). It has things like event.Body, event.From, etc.

---

const https = require('https');

exports.handler = function(context, event, callback) {

    let twiml = new Twilio.twiml.MessagingResponse();
    twiml.message("Thanks. Your message has been forwarded to Help Scout.");

    let postData = JSON.stringify(
        {
            "type": "email",
            "customer": {
                "email": "[email protected]"
            },
            "subject": "SMS message from " + String(event.From),
            "mailbox": {
                "id": "000000"
            },
            "status": "active",
            "createdAt": "2017-08-21T12:34:12Z",
            "threads": [
                {
                    "type": "customer",
                    "createdBy": {
                        "email": "[email protected]",
                        "type": "customer"
                    },
                    "body": String(event.Body),
                    "status": "active",
                    "createdAt": "2017-08-21T12:34:12Z"
                }
            ]
        }
    );


    // replace with your Help Scout values
    let postOptions = {
        host: 'api.helpscout.net',
        port: '443',
        path: '/v1/conversations.json',
        method: 'POST',
        auth: '1234567890abcdef:X',
        headers: {
            'Content-Type': 'application/json',
            'Content-Length': Buffer.byteLength(postData)
        }
    };

    let req = https.request(postOptions, function(res) {
        res.setEncoding('utf8');
        res.on('data', function(chunk) {
            console.log(chunk);
            callback(null, twiml);
        });
    });

    req.write(postData);
    req.end();

};

---

Docs: https://www.twilio.com/blog/2017/05/introducing-twilio-functions.html