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Piwik not showing exact ip address

I am running Piwik for users in a LAN subnet of 192.168.x.x . All visitors' IP address is logged as 192.168.0.0 instead of an exact IP address.

Piwik User Log

How can I get Piwik to track the exact IP address?

Solution

  • This is a Piwik privacy setting. Go to Settins -> System -> Privacy. You have the options to mask IPs or collect full IPs.

    More Info: https://piwik.org/docs/privacy/#step-1-automatically-anonymize-visitor-ips