Azure media services - Issue with viewing an encoded video on IOS
I have an Azure Web App. The end user can view video files in the application, both with and without encoding. Without encoding, everything works fine on all client devices- The file URL in this case looks as following:
videojs: dispatching event: sourceset [{"src":"https://myAppName.blob.core.windows.net/myAppName/videoFileName.mp4","type":"video/mp4"}]
For encoding, we use the Azure media services.
In this case (with encoding), the file url looks as following:
videojs: dispatching event: sourceset [{"src":"https://myAppName.streaming.mediaservices.windows.net/47686721654-6056-477190467269/5f4404565467771890ab66920d936327.ism/manifest","type":"video/mp4","techOrder":["azureHtml5JS","flashSS","silverlightSS","html5"],"protectionInfo":[{"type":"AES","authenticationToken":"provided"}]},{"src":"https://myAppName.streaming.mediaservices.windows.net/47686721654-6056-477190467269/5f4404565467771890ab66920d936327.ism/manifest(format=mpd-time-csf)","type":"video/mp4","protectionInfo":[{"type":"AES","authenticationToken":"provided"}]},{"src":"https://myAppName.streaming.mediaservices.windows.net/47686721654-6056-477190467269/5f4404565467771890ab66920d936327.ism/manifest(format=m3u8-aapl-v3)","type":"video/mp4","protectionInfo":[{"type":"AES","authenticationToken":"provided"}]}]
When the end user tries to view this encoded video on iphone - IOS, it does not play successfully. On Windows, it works well.
I read this article about url suffix needed to be added to video file url: specific suffix for each device, but I'm not sure this is the problem.
I will appreciate your help.
Can you try playing the videos in http://ampdemo.azureedge.net/ and see if that works. If you check Advanced, you will be able to specify specific formats.