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Microsoft Bot Framework - Email channel - Unable to save email


The Microsoft bot framework channel "Email" is not working. I tried to add different emails including Office 365, @outlook.com , @gmail.com, none of them working, The screen showing an error status "Unable to save email".

It seems this was working earlier. My email is accessible via email/password and office 365 enabled , but from bot framework email channel - its returning an error "Unable to save email". Could anyone please help on this.


Solution

  • Email channel can only be used with Office 365 accounts as described in the documentation here:

    The Email channel currently works with Office 365 only. Other email services are not currently supported.

    So it will not work with @gmail.com accounts.

    I checked again 2 minutes ago and from my side I also have the problem of getting Unable to save error during registration of the email (with an email that was previously working).

    When having a look to the console of my navigator, I see that there is an internal server error (error 500) for POST https://dev.botframework.com/api/bots/myBotName/channels/email

    => I will log an issue on Github Bot framework's project