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Openfire XMPP Bot over Channels

I am using Openfire as an XMPP server for building a customer support Bot framework.

I am planning to make use of channels/groups for the same. I am keen to use channels as there might be multiple human agents and a bot listening to the same conversation. So I am likely to have a group/channel for each individual.

I want the messages to be read and processed by my custom server. How do I go about this ? I couldn't find any plugin that allows me to intercept the messages and return back processed response.

Any recommendations ?

Solution

  • You can also create your an own openfire bot plugin if you are familiar with Java (small example: https://rmsol.de/2018/03/06/Openfire_Bot/). Otherwise create bot as a client lilke dontknow suggested (The "bot/client" will join every channel you like and e.g. listen for specific keywords)