To upload the raw-reads > 2GB to SRA on Genebank, I installed aspera connect plug-in on ubuntu 16.04. But the plug-in did not pop up as indicated by the instruction on the genebank SRA portal.
I got this error on the terminal as I initializing the plug-in locally (~/.aspera/connect/bin/asperaconnect):
lib/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib/x86_64-linux-gnu/libproxy.so.1)
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgiolibproxy.so
I followed some of the threads, created a link to /usr/lib/libstdc++.so.6 But it did not address the problem, still showing the error message above.
running strings /usr/lib/libstdc++.so.6 | grep GLIBCXX got this:
strings /usr/lib/x86_64-linux-gnu/libstdc++.so.6 | grep GLIBCXX
GLIBCXX_3.4
GLIBCXX_3.4.1
GLIBCXX_3.4.2
GLIBCXX_3.4.3
GLIBCXX_3.4.4
GLIBCXX_3.4.5
GLIBCXX_3.4.6
GLIBCXX_3.4.7
GLIBCXX_3.4.8
GLIBCXX_3.4.9
GLIBCXX_3.4.10
GLIBCXX_3.4.11
GLIBCXX_3.4.12
GLIBCXX_3.4.13
GLIBCXX_3.4.14
GLIBCXX_3.4.15
GLIBCXX_3.4.16
GLIBCXX_3.4.17
GLIBCXX_3.4.18
GLIBCXX_3.4.19
GLIBCXX_3.4.20
GLIBCXX_3.4.21
GLIBCXX_3.4.22
GLIBCXX_3.4.23
GLIBCXX_DEBUG_MESSAGE_LENGTH
GLIBCXX_3.4.20 is in the list. I don't know how to make the plug-in recognize that.
Thank you, Xp
Considering that /usr/lib/x86_64-linux-gnu/libproxy.so.1 is supplied by Ubuntu, let's assume that it is compatible with the system libstdc++ library. This means that the application is not actually using that system library, but some other version. I'd suggest to check if the application sets LD_LIBRARY_PATH and if there is another copy of libstdc++.so.6 on that path. In this case, try moving it away or deleting it—the application should then switch to the system library, which is newer and should be backwards-compatible.