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virtocommerce

Task Canceled While Creating Order

When creating a new order I am seeing long execution times and then it finally fails with a TaskCanceledException.

I'm using my own payment module and I've compared it to one's written already and I seem to be implementing things right. The payment is being processed.

https://github.com/montanehamilton/vc-module-PayPal-Rest

I do have a custom shipping method module as well

https://github.com/montanehamilton/vc-fedex

Any thought's on where to look when encountering this behavior? Running 2.13.9 of the platform.

Exception Details

POST storefrontapi/cart/createorder 500 Internal Server Error A task was canceled.

System.Threading.Tasks.TaskCanceledException: A task was canceled. at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at VirtoCommerce.Storefront.AutoRestClients.OrdersModuleApi.OrderModule.d__9.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at VirtoCommerce.Storefront.AutoRestClients.OrdersModuleApi.OrderModuleExtensions.d__9.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at VirtoCommerce.Storefront.Controllers.Api.ApiCartController.d__21.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Mvc.Async.TaskAsyncActionDescriptor.EndExecute(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass37.b__36(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResultBase1.End() at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.b__3d() at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.b__3f() at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.b__3f() at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.b__3f() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass33.b__32(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResultBase1.End() at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.<>c__DisplayClass2b.b__1c() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.b__1e(IAsyncResult asyncResult)

Solution

  • The tasks were getting canceled due to timeouts. The VirtoCommerce storefront should be configured to set these timeouts to a value appropriate for the task.

    In my case PayPal recommends at least 30 seconds, if not more. I set the timeout to 1 minute and the problem was resolved.

    You can set the AppSetting with name "VirtoCommerce:Storefront:ApiRequest:Timeout" in your web.config to change the timeout when making API calls.