We are one step from acquiring the VirtualSVN server license (to get the Windows authentication feature), but our IT responsible is somewhat reluctant because the support from VisualSVN (the "company") is somewhere between very slow and not responding.
Looking at their website you can't tell whether it is actually a running company with full time employees or "just" some brilliant programmers with too much spare time. Please tell me about your experience with the support from VisualSVN. Where are they located? How many are they?
Visual SVN is just a GUI frontend for Apache+SVN+Windows Auth
It is fine for a single developer machine and testing purpose. But if you ask me, for production use I would install apache and ldap auth and svn directly (shouldn't be too hard at all).
http://svn.spears.at/ http://www.codeproject.com/KB/winsdk/SubversionApache.aspx http://geekswithblogs.net/flanakin/archive/2005/08/31/51743.aspx