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magentomagento-1.9

Order confirmation emails not working in Magento 1.9.3.2

My website is live and the order confirmation emails are neither being sent to the customer nor the admin. I am using Magento 1.9.3.2.

Solution

  • Please check whether Cron jobs are working or not, you can check easily by installing AOE SCHEDULER extension, make sure you have proper setting in System > Configuration > Advanced > System > Cron Also check whether you entered sender email in System > configuration> Sales> Sales email > Order emails.