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servicenowwso2-esb

wso2esb to connect servicenow to create tickets using wso2esb management console

I am trying to integrate servicenow with wso2esb management console. So please guide me how to develop this in console. As of now I have created a proxyservice data is in json format that is stored in log mediator(data is {"company":"ABC", "impact":"3","category":"Request","description":"Testing"}) and send mediator specified the servicenow url ( https://{instance}/api/now/import/incident) to create incident.

And when I executed it gave " INFO - HTTPSender Unable to sendViaPost to url[http://localhost:8280/services/Demo12.Demo12HttpSoap12Endpoint] java.net.SocketTimeoutException: Read timed out"

Demo12 is the proxy service name

Solution

  • Add Authentication details in header mediator of the servicenow instance. like this before sending to an servicenow instance endpoint.