I have an exam tomorrow and to be honest till now I don't know what are the steps that I should go through to design a given Scenario. For example, when you see a scenario like this
Every weekday morning, the database is backed up and then it is checked to see whether the “Account Defaulter” table has new records. If no new records are found, then the process should check the CRM system to see whether new returns have been filed. If new returns exist, then register all defaulting accounts and customers. If the defaulting client codes have not been previously advised, produce another table of defaulting accounts and send to account management. All of this must be completed by 2:30 pm, if it is not, then an alert should be sent to the supervisor. Once the new defaulting account report has been completed, check the CRM system to see whether new returns have been filed. If new returns have been filed, reconcile with the existing account defaulters table. This must be completed by 4:00 pm otherwise a supervisor should be sent a message.
What is your approach to model this? I am not asking for the answer of this particular scenario, I am asking for the method. Do you design sentence by sentence? or do you try to figure out the big picture first then try to find the sub process?
There are no exact steps. Use imagination, Luke!)
You can take these funny instructions like a starting point, but they were made by dummies for dummies. Commonly you should outline process steps and process participants on a sheet of paper schematically and try to build your model. No other way: only brainstorm.