I'm having some troubles with intents on API.AI.
I have an intent -let’s call it intent01- aimed at managing any generic info request about some services (e.g. “I would like to know more about your services” and so on), which replies to the user explaining the services and asking him if he want to have more details about service1 or service2. I than created 3 intents (intent01.1, intent01.2, intent01.3) in order to handle the possible user’s replies to intent1 (“I want to know more about service1”, “I want to know more about service2” or “no interest”), because each of them has to provide a different answer. They are linked to the father intent using the context.
I also wanted to manage a possible direct user’s question such as “I want to know more about service 1”, so I created a different intent (intent02), which provides exactly the same answer of intent01.1.
This solution doesn’t seem to be much scalable, do anyone know a best practice in order not to duplicate intents in such a situation?
Thank you for your time Stefano
Please see here i think it resolves your issue. Regards