I am running osTicket on server and now i need to migrate the server. So i took backup of files and database on my localhost and trying to run it for test but it is giving me error of 500 and descripton is
PHP Fatal error: Can't inherit abstract function AuthenticatedUser::getId() (previously declared abstract in BaseAuthenticatedUser) in /var/www/html/ostickets/upload/include/class.auth.php on line 26
I am testing it on local so that after successful migration i don't want to loose any of my data. please guide.
It is pretty simple, once you've installed the same version of OSTicket in your new server, you just need to migrate the database.
From terminal:
mysql -u root -p ost_db < [PATH TO YOU OSTicket DB BACKUP FILE]/ost_db.sql
Have a great day!