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dynamics-crmcrmmicrosoft-dynamicsdynamics-crm-2013

Dynamics CRM 2013 updates to Price List Items are not reflected in the General view


I am using Microsoft Dynamics CRM 2013, and have a quandry. I have a product that is sold in 3 currencies (and 2 different unit groups, but the unit groups should not affect this), and I wish to update the prices for those three currencies. So, the simple way to do this should be through the Sales -> Products screen, and then in the Price List Items menu I should update the prices for the three different currencies. This is correct so far, right? However, when I do this, the List Price box in the Product's general screen will retain the earlier price for the item.

For example, for item Toy Car, the price in the past was $99.99 (I do not remember the exact source for the price). I update that price in the Price List Items screen so that the "Amount (Base)" column for the USD price is $10, the CAD price is 20, and the EUR price is 30. USD is the default currency. I expect the List Price on the general screen to show $10 after I make these updates. But it doesn't, it keeps the $99.99 instead.

What am I doing wrong? Does that List Price pull from somewhere else?


Solution

  • The List Price attribute on the product form has no relationship with the Price List Items.

    You need some kind of custom automation to bring over the value (I'd say a plugin on create/update of Price List Items, just to name one option).