Ability to add customized views to a standard entity in Dynamics CRM

Question

I am in need of creating a view for an entity that seems to be a standard/system entity. Is there a way to enable "Customization" to this entity so I can create a new view? At this moment, "Add" option is missing (refer to 2nd screenshot).

Also, when I view "Managed Properties" for this entity, it is greyed out.

NOTE*: I have administrator rights.

Answer 1

I was able to make the entity customizable by updating Entity table:

update [MSCRM].[MetadataSchema].[Entity] set IsCustomizable = 1, ismanaged = 0 where name like 'RLM_StandardCharge'