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asp.nethtmlprinting-web-page

Printing Web Page Fails in IE7, IE8

This may sound like a SuperUser issue, but I wrote the page in question and I'm wondering if there is something I can do to fix the problem....

I have a page in production that simlply displays data in a bunch of tables. Our employees basically go to this page to print a form with our clients information filled in for them. Today for a specific client the page is not printing. I've tried printing using IE 7 and 8 as well as Chrome on Windows XP and Windows 7. This client's data is by no means make the page longer or contain more data that others clients.

Symptoms:

  • Does NOT print using IE8 or IE7 on WinXP and Windows 7.

  • DOES print with Chrome.

  • The page to print is displayed fine as a far as the actual web page goes... it scrolls, there are no errors and and nothing seems to be wrong with the page.

  • When using IE to print, the document just spools with out actually printing out...I end up canceling the document from the printers window.

  • When viewing print preview the first page is displayed, but when we try to go to the second page in the print preview IE locks up.

  • This does not happen for every client, but when it does happen it can be reproduced.


    • The page is pretty long and has client info that is keeping me from just copy and pasting the markup for you guys. I am hopeing that some one else has experienced a similiar issue in IE and has some advice.

    NOTE: The users are not allowed to use other browsers, so save the IE flamming please.

    Solution

  • A few things to try when debugging:

    • Switch everything over to a standard font and font size (e.g. Arial 12px).
    • Eliminate all CSS and JavaScript, and if that fixes it then you can narrow down from there by taking out chunk by chunk until it starts working.
    • If that doesn't work, try cutting down the content significantly to see if it will show up.