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dynamics-crmmicrosoft-dynamicsdynamics-crm-onlinedynamics-crm-365

Install permissions are not given to the Dynamics 365 admin


We've got the Dynamics 365 trial which is release on 1st November 2016 , the trial is in my name (hence I am the Admin).

To this, we're trying to add the Project Service Automation from AppSource. When we click on Try, it gives the below error:

You do not have install permissions to the Dynamics 365 organization. Send a note to ask your admin to add the application, or sign up for a free trial and add it to that.

Tried sending the request to the admin like this:

Request to install application

Which gives the below error:

unexpected server error

What is the fix?


Solution

  • I was having the same issue. But found a solution when I set my Global admin to system admin also. Go to your CRM account, Settings Tab -> Security -> Users -> Select your Global Admin user and Promote it to admin. Then try adding Project Service Automation.

    Reference Snapshot

    Cheers, Sohil.