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umbraco

Scheduled publication not working in Umbraco

I am using Umbraco 7.5.2, installed on a VM in Azure.

When a Publish At date is set, the page is never published. I have tried the following steps.

  1. Create and publish a page
  2. Unpublish the page
  3. Set the Publish At date to a few minutes in the future and Save&Publish
  4. Verified page is definitely not visible
  5. Wait for the time to roll around, and even a few minutes more
  6. Page is never published.

The following message appears in the logs on save when setting the publish at date, which is normal. But no other messages appear after and the page is never published.

2016-10-25 17:46:20,784 [P4808/D10/T21] INFO Umbraco.Core.Services.ContentService - Content 'Video1' with Id '1312' is awaiting release and could not be published.

I've made a copy of my production Umbraco folder and of the database ON THE SAME VM. That instance works for scheduled publishing.

I'm wondering if anyone can provide some clues as to what the issue could be or where I could look. I'd like to avoid having to migrate my production data to this test site.

Thanks

Solution

  • In addition to Marcin's answer, also check that the server can access itself, as it pings itself to fire the scheduled publishing. If it can't resolve it's own address, the scheduled publish will fail. It doesn't happen often, but I've seen a few VERY locked down installs where the server can't resolve it's own address.