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macosvpnosx-elcapitan

Pritunl Client: Unable to communicate with helper service, try restarting


Can't run Pritunl client anymore. It just keeps showing the same error on my Mac.

Error: Unable to communicate with helper service, try restarting

OS X: El Capitan 10.11.6

Tried restarting and re-installing the app.

The app used to work, not sure when it stopped working as I update most updates which come up in app store.

Has anyone experienced this before? Any suggestions on the solution are appreciated.enter image description here


Solution

  • After some researching I couldn't find anything useful to resolve the issue but I was sure there was a process which was conflicting with functionality of this client. I decided to Quit applications through Activity Monitor one by one. I quitted two or three known to me applications before stumbling upon a service which didn't take up much memory or CPU resources, called helpd. After quitting that application Pritunl Client started without any issues.