swisscomdev
Swisscom Cloud DB Backup fails
We are using a MariaDB and a MongoDB (single instance) service in the Swisscom App Cloud.
If i try to create a backup with the backup button, it starts to create one, but fails after a few minutes. Also, if i try to delete the failed entry, the deletion fails as well. The interface provides no further information about the reason. This happens for MariaDB as well as for MongoDB.
What could be a possible reason and how am I able to debug this error? Where can I get further information about the error?
screenshot of Portal:
Solution
Simon here from the App Cloud Team. There was an issue in the backend which we fixed this morning, so your backups should now work again.
Sorry for the inconvenience.
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