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chartboost

Charboost unable to set campaign priorities in admin portal


Recently I was trying to add and configure campaign and its priorities in Charboost admin portal. I created static and video interstitials and navigated to campaign priorities section, As expected, both static and video interstitials showed up. But if I select low to static and high to video placements, after screen reload, both placement priority automatically reset to highest.

It was working fine a month ago..

But recently I saw this bug in all browsers. ..


Solution

  • I just got reply from Chartboost support. They are saying that they fixed this issue.

    mail from cb support

    Good to hear from you again. Are you still seeing this today? Our engineers had solved a similar problem yesterday (not exactly what you're describing), though I'm wondering if you could've possibly been affected by this. Are you familiar with the chrome console? If so, could you please open up the chrome console and click the network tab? With this open, go ahead and try making the change (make sure to click save), and the network tab will record the calls that are made or attempted to be made. A screenshot of this would be incredibly helpful.

    I look forward to hearing from you and getting this resolved. Thanks for the follow-up, and take care.